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Blog, Business Strategy

Want to Increase Customer Loyalty? Consider Your Customer’s Journey

November 15, 2017

Despite the efforts companies make to give their customers a voice through a variety of means, many still struggle to find ways to improve customer loyalty.View
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Blog, Business Strategy

Family Business – Is it About the Business or the Family?

November 9, 2017

The main obstacle in getting the family business to the next generation involves the challenges inherent in working with family members. View
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Blog, Business Strategy

Are All of Your Customers Profitable?

September 25, 2017

Many mistakenly assume that all customers contribute equally to margins, but what shows up on your P&L is an average of all your customer interactions.View
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Blog, Business Strategy

SWOT Analysis with a Capital "T"

September 1, 2017

Determining how to address the threats in a SWOT analysis often receives little attention, which needs to change given our current business landscape.View
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Blog, Business Strategy

4 Steps to Help Reinvigorate Your Private Company’s Strategy

July 26, 2017

Despite efforts to differentiate, most companies inevitably end up gravitating towards the same sort of offerings as everyone else in the industry.View
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Blog, Business Strategy

Choose the Growth Strategy with the Highest Chance for Success

June 1, 2017

Learn four basic business growth strategies: market penetration, product development, market development and diversification.View
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Blog, Business Strategy

Should Wargaming Be Part of Your Strategic Planning Process?

April 6, 2017

One reason strategic planning efforts can fall flat is that planning sessions often fail to adequately consider the reactions of competitors.View
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Blog, Business Strategy

Is Your Privately-Held Company’s Shareholders’ Agreement Obsolete?

February 9, 2017

Here is a checklist to determine whether your privately-held company’s shareholders’ agreement needs to be reviewed and updated.View
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Blog, Business Strategy

Don’t Let Your Business Strategy End Up Like Most New Year’s Resolutions

January 6, 2017

Just like New Year's resolutions, business strategies start out with the best intentions. However, they often fail for one of these four reasons.View
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Blog, Business Strategy

Owner Emotional Readiness – Increasing Your Odds in a Private Company Transition

November 18, 2016

Transitioning ownership in a private company is a complex issue. Here are a few recommendations to improve an owner's odds of being emotionally ready.View