Kreischer Miller provides thought leadership in many industry areas and publishes articles of note frequently through our e-newsletter Looking Forward as well as The Leading Edge and other Interviews for several printed magazines.
Companies often build a solution and then expect customers to buy the product or service as is, without understanding what customers truly need or want. A failed transaction or customer complaint can highlight this backward approach,…View
IT projects have a reputation for spinning out of control and eventually failing. The good news is that it is possible to overcome this perceived susceptibility to failure. Project managers who embrace a disciplined approach can…View
If you think there is a lot of information flowing through the world today, you are right; a full 90 percent of the data in the world has been created in the last two years. That is a lot of information flying across the Internet,…View
Maintaining status quo is not enough to remain competitive in your marketplace, according to two titles from author David Maister—The Trusted Advisor and True Professionalism: The Courage to Care About Your People, Your Clients,…View